Return & Exchange
30-Day Hassle-Free Policy
We want you to be completely satisfied with your Mirevella purchase. If you are not happy with your order, we are here to help.
How It Works
Contact Us
Email support@mirevella.com with your order number.
Ship It Back
Package the unused item in its original condition.
Get Refunded
Receive your refund within 5-7 business days.
Return Eligibility
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with all tags attached.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). Please allow 5-7 business days for the refund to reflect on your statement.
Exchanges
If you need to exchange an item for a different size, color, or style, please contact us at support@mirevella.com before sending the item back so we can reserve your replacement.
Shipping Costs for Returns
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Damaged or Defective Items
If you received a damaged or defective item, please contact us immediately at support@mirevella.com with photos of the product. We will arrange a free replacement or full refund.